AT&T improves operations and employee experiences with Azure and AI technologies
AT&T’s purpose is to create connection to friends, family, work, commerce, education, health, entertainment and more. To deliver on that purpose, the company is exploring how to use technology to help automate some business processes to improve employee and customer experiences. AT&T has started using Azure OpenAI Service to accelerate this automation so its employees can be more productive and provide customers with the service they expect. By using Azure and AI technologies, the company can automate IT tasks and provide employees with fast answers to basic human resource requests, leading to increased efficiency, improved work life, and reduced costs.
IT is EASY